Practical AI automations that take repetitive work off your team, built into the website and tools you already use.
Most small businesses don't need an "AI strategy". They need fewer hours spent copying data between systems, answering the same questions and chasing follow-ups. We design and build automations that combine dependable workflow logic (triggers, rules and schedules) with AI models where they genuinely help: reading, summarizing, classifying and drafting. Wherever a mistake would be costly, a person stays in the loop.
What we automate
- Lead intake and follow-up: website and phone inquiries are captured, sorted by service and urgency, routed to the right person and answered with a personalized first reply by email or text message within minutes.
- Website assistants: a chat assistant that answers from your own pages, policies and FAQs, collects contact details and hands the conversation to your staff when a question needs a human.
- Document and data extraction: names, dates, amounts and line items pulled from PDFs, forms, invoices and emails straight into your database or spreadsheet instead of being retyped.
- Reminders and status updates: appointment, class and payment reminders, plus automatic status changes when an invoice is paid or a form is completed.
- Content and reporting assistance: draft product descriptions, newsletters and social posts for your review, and plain-English weekly summaries of your sales, bookings or website data.
- Integrations and APIs: your website, CRM, payment processor, calendar and email/SMS providers connected to each other, including secure APIs that AI assistants can use to work on your behalf.
How we work
Every project starts with one process that costs your team real time each week. We map how it works today, agree on what a correct result looks like, then build it, test it with your real examples and launch it with logging, so you can see every action the automation takes. Each automation gets access only to the data it needs, and we add an approval step before anything is sent to customers or money moves.
Built to last
Like our websites, our automations are monitored and maintained. When an AI model, API or vendor changes, we update the integration so your workflow keeps running. We've been building software that has to keep working for years since 2003, and we hold automations to the same standard.
Not sure what to automate first? Tell us about a task your team repeats every week, and we'll tell you what can be automated, what should stay manual and what it would cost.